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What is ZOOM?

Zoom is a web conferencing tool that unifies cloud video conferencing, online meetings, and collaboration in an easy to use platform. Click to watch the video.
Zoom's extensive features, compatibility with desktop and mobile devices and H.323 room system, allows participants to have a rich web conferencing experiences with both NUS and external users.

Features:

  • Easy to launch and join the session with up to 300 participants
  • HD video, high quality audio using VOIP
  • Screen sharing and collaboration features
  • Co-annotation and whiteboard
  • Video breakout rooms
  • MP4 recording

Using Zoom with LumiNUS 

Current Update

Due to the current 2019-nCoV situation, there will be an increase of online conferencing usage. We will increase its capabilities.
Please use Zoom's Online Test Site [https://zoom.us/test] for all your testing purposes.
The test site allows you to start a session, invite participants, test your audio, webcam and share your screen. Breakout and recording is not available.
If you need to schedule a session and couldn't get a slot in LumiNUS, email us at citbox7@nus.edu.sg with your Date, Time, Duration and Module Code.
Thank you for your understanding.


  1. Zoom is integrated in LumiNUS. It is based on the Zoom PRO license: 300 participants per session.
  2. To schedule a session. Login to LumiNUS, go to your module > Tools > Conferencing and click Create Session.

  3. Provide the session title, date, time, duration and access. Select "Send Emails" if you want students to be notified. Click Create.

  4. Ten minutes before the session starts, click on the session title. The browser will prompt you to launch your Zoom app. It will prompt you to download if you have not.
  5. Be the Host. Click on Participant Button > Claim Host.
    Type in the session's 6 digit Host Key displayed in LumiNUS.

  6. You are now ready to conduct the online discussion with your students.

  7. Click the Record button if you would like to have the session recorded. Zoom will record the screen, video and audio. 
    The MP4 will be in your PC's My Documents/Zoom/SessionName folder a few minutes after the meeting ends. You can the upload the MP4 file to your module's Multimedia folder in LumiNUS.
    Text chat will have to be manually saved in the chat window.

Download

Download Zoom Client for Meetings
Download Zoom Mobile Apps for iPhone or Android
Join a Test Meeting

Alternative site for users joining from China

In Sep-Oct 2019, there were reports of users facing problems connecting to Zoom in China. 

Download: https://zoomcloud.cn/download
Web-client: https://www.zoomus.cn/webclient/join

Video Guides

Scheduling and Joining

Audio, Video & Sharing

Advanced

Additional user guides can be found on the Zoom support site.


FAQs

To share a video player or YouTube which has audio, you will need to select "Share computer sound" and "Optimize for full-screen video clip" when you share screen.

By default, only the main room is being recorded, regardless of which breakout room the host has joined. In order to record the breakout rooms, there are two options:

  1. Make one student from each room the "Co-host" before starting (opening) the breakout rooms.
    or
  2. Give the permission to a representative to record within each room after the breakout session has started.

In the host controls, click on the arrow next to Share Screen and click Advance Sharing Options.
Under Who can share? Select Only Host.

Encourage them to rename their display name. They can hover on their name in Participants panel and click the Rename button to re-type their display name. As the host, you can also rename them us ing the same steps.

Yes. You can lock the meeting to prevent new participants from joining. In the host controls, click on Participants panel and click on the ellipses. Select Lock Meeting. Take note that if a student were to leave the session because of a technical issue like a PC restart; the student will not be able to rejoin the session.

Alternative Platform

You can also use Microsoft Teams for online lessons/meetings, chat and file sharing. 

All NUS Staff, Students and Visitors have access to Office 365 and Teams with NUSNET ID. 






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