Check if your computer meet the Proctortrack requirements. Click on the link to check the Proctortrack requirements What are the technical requirements for Proctortrack?
If your computer meets the requirements and ProctorTrack is still crashing, then follow:
- Windows: Update the webcam driver. Follow: My Webcam is not working (Windows).
MAC: Install a free version of Manycam from Manycam.com. Please click on the link and follow the steps https://verificient.freshdesk.com/a/solutions/articles/1000279259-app-crashes-during-facial-scan-workaround-manycam-