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Zoom is a web conferencing tool that unifies cloud video conferencing, online meetings, and collaboration in an easy to use platform. Zoom's extensive features, compatibility with desktop and mobile devices and H.323 room system, allows participants to have a rich web conferencing experiences with both NUS and external users.
Allows you to conduct Online Meetings
HD video and high quality audio
Up to 100 video participants
Screen sharing and full suite of collaboration features
Easy start and join
Allows you to conduct Online Training
Co-annotation and whiteboarding
Attention indicator
Video breakout rooms
Local MP4 recordings
Comparison of WebEx and Zoom
Brief Comparison
Skype for Business App
WebEx
Zoom
Participant Size
Small to medium group meeting.
Small to medium group meeting. More than 10 can conduct webinar format.
Small to medium group meeting. More than 10 can conduct webinar format.
VOIP Audio Support
Yes
Yes
Yes
Telephone Support
Yes
No (By request)
Yes (International)
Mobile devices
Yes
Yes
Yes
Schedule Meeting
Outlook Calendar or Skype for Business App (contact list)
Outlook Calendar only by named host or web portal.
Web portal or via Zoom App.
How Attendees Join
Use URL given in email invitation. Launch Skype Business App or Lync Web App.
Use URL given in email invitation. Launch Web plugin.
Use URL given in email invitation. Launch Web plugin.
Screen Sharing
Yes
Yes
Yes
Polling
No
Yes
Yes
Direct MP4 Recording
No
WebEx proprietary format. Converter needed for MP4/WMV.
Yes. To Presenter’s local computer only.
LiveStream (YouTube/Facebook)
No
No
Yes (By request)
Detailed Comparison
Administration
Skype for Business 2016
WebEx/Zoom
NUS Directory Contact Integration
Yes
Not enabled
Schedule Meeting
Via 1) Outlook Calendar 2) Meet Now in App
Via Web Portal
How internal attendees join?
NUS or Skype Contact List Launch via App.
URL in email invitation. Web browser client.
How external attendees join?
URL in email invitation. Web browser client.
URL in email invitation. Web browser client.
Online Presence in Contact List
Yes
No. (Zoom yes, if installed and added.)
Participant Registration
No
Yes
Session Password Access
No
Yes
Attendance Report
No
Yes
24 x 7 support for all end users
No
Yes
Collaboration/Interface Features
Skype
WebEx/Zoom
Instant Messaging (IM)
Yes Contact List window is the default interface for all registered users.
No
Contact List window only available for account holders. Open meeting session first to chat with external.
Audio
Yes (Phone Bridge depends)
Yes (Domestic/International Toll)
Webcam Video
Yes
Yes
Lock On One Video (Persistent)
Yes
Yes
Presentation
Yes
Presenter leads the session
Annotation
Limited to whiteboard and ppt
Yes, even desktop.
Text Chat
Yes
Yes
File Transfer
Yes
Yes. Presenter control. (ZOOM, for security purposes, File Transfer is disabled in webinar and when end-to-end encryption is enabled.)
Mute Attendees
Yes
Yes
Polling
No
Yes
Attention Indicator
No
Yes
Raise hands
No
Yes
Breakout Group
No
Yes
Recording
Seems to be disabled now.
Yes. Default local computer only. (Recording disabled for high risk accounts)
Who is it for?
Zoom is ideal for online classes, meetings, events, webinars and interviews. Click to watch the video.
When you schedule a session in LumiNUS, you will need to Reclaim Host Role to gain control of the session.
Click on Participants. Then click on Claim Host. Type in the given 6 digit Host Key.
Contact Us
Email us at citbox7@nus.edu.sg.
Special Requests
PRO Account for Group Call beyond 40mins Zoom offers a full-featured Basic Plan for free with unlimited meetings. The Basic plan has a 40 minutes time limit on meetings with three or more total participants. If you need to do a group call with three or more particpants beyond 40 minutes, contact CIT so we can provide you with a PRO Account. (PRO Accounts which have not conduct a group call beyond 40 minutes, after three months will be deactivated, and switch to the Zoom BASIC account).