What is ZOOM?
Zoom is a web conferencing tool that unifies cloud video conferencing, online meetings, and collaboration in an easy to use platform.
Zoom's extensive features, compatibility with desktop and mobile devices and H.323 room system, allows participants to have a rich web conferencing experiences with both NUS and external users.
Allows you to conduct Online Meetings
- HD video and high quality audio
- Up to 100 video participants
- Screen sharing and full suite of collaboration features
- Easy start and join
Allows you to conduct Online Training
- Co-annotation and whiteboarding
- Attention indicator
- Video breakout rooms
- Local MP4 recordings
Comparison of WebEx and Zoom
Brief Comparison
Brief Comparison
| Skype for Business App | WebEx | Zoom |
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Participant Size | Small to medium group meeting. | Small to medium group meeting. More than 10 can conduct webinar format. | Small to medium group meeting. More than 10 can conduct webinar format. |
VOIP Audio Support | Yes | Yes | Yes |
Telephone Support | Yes | No (By request) | Yes (International) |
Mobile devices | Yes | Yes | Yes |
Schedule Meeting | Outlook Calendar or Skype for Business App (contact list) | Outlook Calendar only by named host or web portal. | Web portal or via Zoom App. |
How Attendees Join | Use URL given in email invitation. Launch Skype Business App or Lync Web App. | Use URL given in email invitation. Launch Web plugin. | Use URL given in email invitation. Launch Web plugin. |
Screen Sharing | Yes | Yes | Yes |
Polling | No | Yes | Yes |
Direct MP4 Recording | No | WebEx proprietary format. Converter needed for MP4/WMV. | Yes. To Presenter’s local computer only. |
LiveStream (YouTube/Facebook) | No | No | Yes (By request) |
Detailed Comparison
Detailed Comparison
Administration | Skype for Business 2016 | WebEx/Zoom |
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NUS Directory Contact Integration | Yes | Not enabled |
Schedule Meeting | Via 1) Outlook Calendar 2) Meet Now in App | Via Web Portal |
How internal attendees join? | NUS or Skype Contact List Launch via App. | URL in email invitation. Web browser client. |
How external attendees join? | URL in email invitation. Web browser client. | URL in email invitation. Web browser client. |
Online Presence in Contact List | Yes | No. (Zoom yes, if installed and added.) |
Participant Registration | No | Yes |
Session Password Access | No | Yes |
Attendance Report | No | Yes |
24 x 7 support for all end users | No | Yes |
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Collaboration/Interface Features | Skype | WebEx/Zoom |
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Instant Messaging (IM) | Yes Contact List window is the default interface for all registered users. | No Contact List window only available for account holders. Open meeting session first to chat with external. |
Audio | Yes (Phone Bridge depends) | Yes (Domestic/International Toll) |
Webcam Video | Yes | Yes |
Lock On One Video (Persistent) | Yes | Yes |
Presentation | Yes | Presenter leads the session |
Annotation | Limited to whiteboard and ppt | Yes, even desktop. |
Text Chat | Yes | Yes |
File Transfer | Yes | Yes. Presenter control. (ZOOM, for security purposes, File Transfer is disabled in webinar and when end-to-end encryption is enabled.) |
Mute Attendees | Yes | Yes |
Polling | No | Yes |
Attention Indicator | No | Yes |
Raise hands | No | Yes |
Breakout Group | No | Yes |
Recording | Seems to be disabled now. | Yes. Default local computer only. (Recording disabled for high risk accounts) |
Who is it for?
Zoom is ideal for online classes, meetings, events, webinars and interviews.
Click to watch the video.
Download
Download Zoom Mobile Apps for iPhone or Android
Download Zoom Client for Meetings
Join a Test Meeting
Video Guides
Scheduling and Joining
Audio, Video & Sharing
Advance
Only hosts need a Zoom account to schedule a session. Participants and attendees do not require a Zoom account to join a scheduled Zoom session.
- Max number of participants per session is 100.
A meeting host/presenter is able to mute or remove anyone from a session if required.
To share YouTube clips, share the browser window, select Share computer sound and click Optimize for full-screen video clip.
Becoming the Host
for Zoom sessions scheduled in LumiNUS
When you schedule a session in LumiNUS, you will need to Reclaim Host Role to gain control of the session.
Click on Participants. Then click on Claim Host. Type in the session's 6 digit Host Key.

Additional user guides can be found on the Zoom support site.
Email us at citbox7@nus.edu.sg.
Special Requests
- PRO Account for Group Call beyond 40mins
Zoom offers a full-featured Basic Plan for free with unlimited meetings. The Basic plan has a 40 minutes time limit on meetings with three or more total participants.
If you need to do a group call with three or more particpants beyond 40 minutes, contact CIT so we can provide you with a PRO Account.
(PRO Accounts which have not conduct a group call beyond 40 minutes, after three months will be deactivated, and switch to the Zoom BASIC account).