Read about changes to CIT & LumiNUS support channels.

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The instructions below are only valid after December 2016 when NUSNET login to Turnitin is disabled.

If you have been using IVLE to log in to Turnitin, you have a separate Turnitin account, not connected to your NUSNET ID and password.

This Turnitin account has a dormant password.

You will have to reset your Turnitin password at the Turnitin website.

  • Go to turnitin.com
  • Click Login.
  • Click Reset Password.
    • You need to provide your NUS email address and your last name.
    • Unfortunately, as your last name is system-assigned, your actual last name likely does not tally with the last name in Turnitin's records.
    • In most cases, Turnitin takes your name as in your matriculation card in order of first word in your name as first name, then all following names as the last name.
    • Examples:

      IVLE Display NameFirst name in TurnitinLast name in Turnitin
      TAN AH KOWTANAH KOW
      JOHN LIM AH SENGJOHNLIM AH SENG
      LEE AH MUI ANNELEEAH MUI ANNE
      MOHD ALI BIN MOHD RAFIMOHDALI BIN MOHD RAFI
      SITI BINTE ABU BAKARSITIBINTE ABU BAKAR
      GOPAL S/O MUTHUSAMYGOPALS/O MUTHUSAMY
      POOJA D/O N SIVAKUMARPOOJAD/O N SIVAKUMAR
      JAMES ALAN P SMITHJAMESALAN P SMITH
      JACKSON JILL MARGARETJACKSONJILL MARGARET
    • You may have to try several variations to retrieve your Turnitin password.
    • If you have tried all possible variations of your name and you have a friendly-mail email, try the friendly-mail instead.
  • Once you have reset your password, login at turnitin.com.

The NUS Turnitin Administrator does not know what is your last name is in Turnitin.

  • Turnitin only displays the entire name where there are submissions.
  • Furthermore, there is no search function for instructor users in Turnitin, and there is no access to student users' details.
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