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Turnitin report delayed? Turnitin report unavailable? Please read on...

DO NOT REQUEST FOR PAPER DELETION


If you have not received a report for either case below,
do not ask your instructor to delete the paper
nor should you delete the paper yourself (if applicable)
.

If you do so and then resubmit, a new paper will be created. It may be flagged as similar to your initial submission.

This will cause alarm, but it is not an issue if you can show you submitted both papers. Refer to:

Initial submission

The first similarity report is usually ready within minutes, but it can take up to 24 hours for Turnitin to generate.

Your classmate(s) may have received his/her report within minutes.

However, this should not be used as a gauge as to when you will receive your report.

You may also want to check with your instructor if he/she allows students to access the report after submission.

Resubmissions

All papers that have been resubmitted have a processing period of 24-hours.

That is, the earliest you will receive a revised report is 24 hours later.

If you resubmit a paper less than 24 hours before your deadline, you will not receive the revised similarity report before the deadline.

The 24-hour waiting period is a Turnitin-imposed restriction. CIT is not able to do anything about this.

If you are not able to resubmit, please note that not all instructors allow resubmissions.

Also, please do not resubmit during the processing period, this means that you reset the clock - you will only get a report 24 hours after your latest resubmission.


Report not generated after 24 hours?

To reiterate:

  • For initial submissions, there is no issue until 24 hours after submission.
  • For resubmissions, there is a mandatory 24-hour wait until a report is generated.

In either case, if the similarity report is not generated after 24 hours, please submit a help request to Turnitin.