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Frequently Asked Questions

Why would I use Microsoft Teams?

Rethink collaboration and productivity – Microsoft Teams is the new way to work.

Often, email communication on projects are rigid and important documents are all over. With Microsoft Teams, everything the team needs is in one hub and new members get updated about the project easily. There is no extra cost to Office 365 users. Microsoft Teams comes with a broad and deep integration with Office 365 apps within a single interface, while offering advanced security and compliance capabilities. 

What is the different between TeamUp, Microsoft Teams and Skype for Business?

Here is a brief comparison of chat-based collaboration tools:

...

Setup

...

TeamUp

...

Microsoft Teams

...

Skype for Business

...

Available to

...

NUS Staff and Students

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NUS Staff and Students with Office 365 (excludes NUSEXT & Alumni)

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NUS Staff and Students

(Search for NUS Students via SFB client)

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NUS Directory Integration

...

(tick)

...

(tick)

...

(tick)

...

External Guest Access

...

Image Removed(Upon request to teamup@groups.nus.edu.sg)

...

(tick)

...

(tick) (Refer to SFB Collaborations)

...

Server

...

On-premise

...

Microsoft (Azure Cloud)

...

Microsoft (Azure Cloud)

...

Integration

...

Chat in LumiNUS

...

With Office 365 apps

...

-

...

Team Size

...

Maximum 3000

...

Maximum 5000

...

-

...

Desktop & Mobile Apps

...

(tick)

...

(tick)

...

(tick)

...

Collaboration Features

...

TeamUp

...

Microsoft Teams

...

Skype for Business

...

Team Conversations

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Asynchronous (Persistent and threaded) 

...

Asynchronous (Persistent and threaded) 

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Synchronous

...

Private Chat (1:1)

...

(tick)

...

(tick)

...

(tick)

...

Private Group Chat (1:many)

...

(tick) (private channels within team)

...

(tick) (maximum 100)

...

(tick) (maximum 250)

...

Online Presence

...

(tick)

...

(tick)

...

(tick)

...

Rich Text and Emojis

...

(tick)

...

(tick) (and stickers/GIFs)

...

Emojis only

...

Like and @mentions

...

(tick)

...

(tick)

...

(error)

...

File Sharing

...

(tick)

...

(tick) (integration with Office 365 apps)

...

(tick) (Windows only)

...

File and Folder Management

...

(error)

...

(tick)

...

(error)

...

Search and Filter

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(tick) (within a team)

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(tick) (across teams, files and conversations)

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No (only individual chats if history enabled)

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Call/Meeting Features

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TeamUp

...

Microsoft Teams

...

Skype for Business

...

Telephone Calls

...

(error)

...

(error)

...

(tick)

...

VoIP Calls (Audio/Video)

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(tick) (max 100 via Zoom)

...

(tick) (maximum 250)

...

(tick)

...

Schedule Online Meeting

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(tick) (via Zoom)

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(tick) (Outlook Calendar or in app)

...

Join Meeting

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With meeting link via Zoom

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On web, desktop or mobile (iOS/Android) app for members already in team

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With meeting link

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Screen Sharing

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(tick) (via Zoom)

...

(tick)

  • Desktop
  • Specific Window
  • PowerPoint File

...

(tick)

  • Desktop
  • PowerPoint File (except MacOS)

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Whiteboard

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(tick) (via Zoom)

...

(tick)

...

(error)

...

Record Meeting

...

(tick) (via Zoom)

...

(tick) (saved to Microsoft Stream)

...

(error) (disabled)

...

Meeting Chat

...

(tick) (via Zoom)

...

(tick)

...

(tick)

Note:

  • Using Zoom for TeamUp
    • To start a Zoom meeting, Sign in first via the web portal: https://nus-sg.zoom.us to activate your NUS Zoom account. For more info on Zoom refer to: Zoom

Can I have a sub-group discussion within the team?

Yes! Create a private channel and add selected members who are already in the team.

What happens when I create a new team?

For every team, a team site is created on SharePoint Online. Each channel in a team gets a folder within the default team site document library.

Where are the files created and shared within Microsoft Teams stored?

Each team has a team site in SharePoint Online, and each channel gets a folder within the team site document library. Files shared within a conversation are automatically added to the document library, which can be found under Files tab at the top of each channel.

Files that you share in a private or group chat are stored in your OneDrive for Business folder "Microsoft Teams Chat Files", and are only shared with the people in that conversation. These will be found in the Files tab at the top of a chat.

Are my files and conversations in Microsoft Teams secure?

Microsoft Teams is built on the Office 365 hyper-scale, enterprise-grade cloud, delivering the advanced security and compliance capabilities. Data is encrypted in transit and at rest.

Files are stored in SharePoint and are backed by SharePoint encryption. Notes are stored in OneNote and are backed by OneNote encryption.

What are connectors and how do I use them?

Connectors are online apps, tools and services (e.g. Twitter, Trello, Bitbucket etc) that can be hooked up to your channel. Integrate these external services which your team needs regularly to receive relevant updates within your Teams channel. Note: Third party apps are not enabled in NUS at the moment.

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