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Step 2: If Step 1 did not resolve the issue, attempt this troubleshooting step:
- Search for “Windows Defender Security Center” in your Start menu or head to Settings > Update & Security > Windows Security > Open Windows Defender Security Center.
- Click the “Device Security” icon in the Security Center.
- Click the “Core Isolation Details” link.
- Disable Memory Integrity, click on the oval button to change it "Off".
- You’ll be prompted to restart your computer, and the change will only take effect once you have.
- After restart, launch Examplify and see if the issue is resolved
Step 3: If Steps 1 and 2 did not resolve the issue and you are still receiving a virtual machine error, attempt the troubleshooting steps listed below:
Uninstall Examplify.
Click the Start button and type “Services” without the quotes and press enter.
Locate “Windows Management Instrumentation” service and click ‘Stop’ to stop the service.
Open a File Explorer and enter %windir%\system32\wbem\ into the address bar.
Rename “Repository” folder to “RepositoryOLD”.
Restart the device.
Install and Launch launch Examplify.
If the issue persists, email us at citbox25@nus.edu.sg
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