A "wiki" (Hawaiian for "quick") is a multipage Web site that anybody with access privileges can edit, without having to know HTML or use Web-authoring software. All members of a wiki could edit any page, whether or not they themselves had created the page. All edits were recorded, and all versions of each page were archived. This allowed any user to see all changes, and also to restore any previous version of a page.
How we feel about Wiki as a collaborative tool
Platform: Atlassian Confluence 2.9.1
The Confluence platform becomes a very powerful tool in the hands of a trained user. Our team tries to leverage on as many tools as possible that are provided by Confluence Wiki platform. Here is a list of benefits discovered by our group:
- The helpfiles provided were essential to equiping us with the necessary skills and commands to bring out the true potential of this platform. As with other wiki platforms, the ease of accessibility and editing proves to be the greatest asset of this platform.
- Ability to correct each other's work but providing statistics, such as total number of edits per users and activity graph.
- Ability to track changes and notify individuals through "Bookmarks" or/and RSS feeds
- Ability to structure information the way we want it.
Flaw and future improvements
- Confluence wiki engine does not support concurrent editing of the software unlike some software such as Google Docs, or zoho. Suppose two users are editing the same page, information are usually overwritten and it is troublesome to track history, look for the changes that are overwritten then combine the changes.
- According to Confluence, there is video support. However, NUS seems to have disabled this feature as scripting can introduce virus and other undesired consequences. We have intention to link to youtube and discuss some videos. This idea is scrapped
- The editor provided has various limitations (i.e. bugs/loopholes). When changing the editing mode from Rich Text to Wiki Markup, the platform will modify codes by itself. Most of the times it even adds more codes into the original, which distorts the layouts and formatting. This severely hampered our progress when making changes as the look and feel will change once different editors are used. The Wiki Markup is supposed to make the platform more powerful, but sadly, this is the very function that has ruined the usefulness of this platform.
- There are maintenance sometimes which resulted in downtime. The maintenance schedule is not reflected inhttp://cit.nus.edu.sg/systemupdates/ and http://twitter.com/citsystemupdate which results in availability issues.