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For the safety and privacy of our NUS community and friends when Zooming, please note:

  1. All meetings require password. 
    You can go to https://nus-sg.zoom.us/meeting?type=upcoming to check your meeting passwords
    and share the password with your participants. [IMPORTANT]
  2. Waiting Room is highly recommended.
    Host will have to admit participants from the waiting room into the meeting room.

    If the name that join doesn't look familiar, you can message them to leave the meeting and rename themselves properly before joining in again.

  3. Disable Join before host option is recommended. 
    Participants can only join after host has launched the Zoom session.
  4. Enable "Only authenticated users can join" is recommended. 
    Select "Sign in to Zoom for NUS Staff and Students only". 
    This will restrict so that only NUS Staff and Students with NUS Zoom accounts will be able to join the meeting.
  5. Update your Zoom Meeting Desktop Client and Mobile Application and inform your participants to do the same.
  6. Familiarize yourself with the new Security button with the recommended settings shown below. 
    Security Button Video Guide [NEW] 
    1. Lock Meeting once all the participants are in. 
    2. Limit Share Screen to Host(s) only.
    3. Prevent participants from Chatting.
    4. Prevent participants from Renaming Themselves.



  7. Do not share your meeting link, meeting ID or meeting password publicly.

Joining our Meetings

  1. Only the meeting organizer or LumiNUS will send the invitation emails. Zoom only sends out invitation link for meetings that require registration. Do not click any links from unverified sources. You can also go to LumiNUS Conferencing to join if they were scheduled in LumiNUS.
  2. Some meeting will require authentication. Sign in using your NUS Zoom Account at https://nus-sg.zoom.us.
    If you are signing in from the desktop client and mobile apps, select Sign In with SSO and company domain: nus-sg.
  3. Join URLs for sessions scheduled by NUS Zoom accounts should start with https://nus-sg.zoom.us/...
  4. Do not forward the invitation link or message to others.
  5. Do not post the meeting details like links and passwords on any social media or chat groups.
  6. Your microphone and webcam will not automatically start sending.
    Join Audio, only when you are ready. Start video, only when you are ready.
  7. There will be a Recording status on the top left if the Host or someone approved, is recording the session.
  8. Be aware that anyone in the meeting can record or do a screenshot, using any other tools and software.
    Be cautious about what you say, show and share.
    If it is a confidential document, consider sharing it on OneDrive or nBox instead of transferring the files or sharing the screen via Zoom.
    This will require participants to authenticate themselves in order to access those files.

  9. Be careful with files transferred in Zoom. Verify it was indeed sent by the host. Do not download or open any suspicious files. 
  10. Text Chat too. Do not click on any suspicious URL links.
  11. Alert the host if someone in the participant list looks suspicious and shouldn't be in the meeting. Host can remove participants.
  12. Click Leave Meeting once you are done with the session.

Scheduling our Meetings

  1. Require Password for ALL Meetings. 
  2. Consider giving the the Meeting ID and Password separately to participants. Avoid using the one click to join link.
  3. Enable registration. Option of automatic or manual approval.
  4. Enable only authenticated users can join in.
    Participants will have to Sign In at https://nus-sg.zoom.us. with their NUSNET ID and password.
    Participants signing in from the desktop client and mobile apps, to select Sign In with SSO and company domain: nus-sg.
  5. Avoid using the same meeting ID and recurring session for a long period of time.
  6. Avoid using Personal Meeting ID.
  7. Enable Waiting Room. So you can have another level of control on who gets into the Meeting Room. 

Controlling our Meetings

  1. Control entry to meeting by selecting participants in waiting room.
  2. Don't allow participants to unmute their mic themselves. Participants Raise Hands and Host unmute them.
  3. Use the new Security icon.
    1. Limit screen sharing to host only. Prevent participants from hijacking the screen. If they need to present, make them co-host first.
    2. Limit participants to chat with host(s) only. 
  4. For small meetings, get everyone to show their webcam to identify them.
  5. Remove any dubious participant(s) from the meeting.
  6. Lock the meeting once all are in.
    Note: Be cautious. Anyone who gets disconnected due to network issue will need be able to rejoin. Monitor the participant panel regularly to ensure non one gets disconnected and locked out.
  7. If you plan to record, ask permission from the participants first.
  8. End Meeting for All, once you have finished the meeting.
  9. If you have recorded to the Zoom cloud, do not share or leave the files on the cloud longer than necessary.
    Delete them once you are done.


You may also view the video tutorial from here.


Additional Resources

NUS IT Advisory (12 April 2020)
NUS IT Advisory (03 April 2020)
Zoom's Message from CEO  (01 April  2020)
Zoom's Message on privacy (29 March 2020)
Zoom Security
Zoom Privacy and Policy


Alternative Applications

Microsoft Teams
Skype for Business