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OQM's Knowledgebase

Welcome to the Office of Quality Management's knowledgebase- or qKnowledge- where you will be able to browse general information on our quality-related initiatives, such as VOICE, IQ Teams, Surveys and Public Feedback etc. Our aim is to help staff and interested individuals find the information they want, easily and quickly.

qKnowledge is organised in a simple and logically-categorised Frequently-Asked Questions (FAQ) style.

Latest FAQ
Page: What is the process flow of an IQ Project?
Page: How does an IQ Team work?
Page: How does my department apply for the award?
Page: Is there a limit to the number of IQ projects that can be done per year?
Page: Are cash prizes earned through IQ Team projects subject to IRAS income taxation or CPF contribution?
Page: What does CONTRIBUTOR'S DEPARTMENT refer to?
Page: Can I change the details of my nomination after submitting it?
Page: The nomination requires me to provide records on internal and external service awards. Can you provide some examples of awards that were won externally?
Page: The nomination requires me to provide records on service skills programmes. What are service skills programmes?
Page: Can I submit a group suggestion with a colleague from a different department?
Page: Why does VOICE have a DONATE TO STAFF GIVING option?
Page: Why can't I see VOICES Cafe, or any email bulletins sent by OQM properly?
Page: What is the Best Individual Effort of the Month award?
Page: What is a group suggestion and how many people can be in a group?
Page: When do I receive my VOICE award money?
Page: Where does the VOICE award money come from?
Page: What is the difference between VOICE suggestions that are PLANNED FOR IMPLEMENTATION and ACCEPTED FOR IMPLEMENTATION?
Page: What is VOICES Cafe?
Page: What can I do with the VOICE feed?
Page: What happens to my VOICE suggestion when it is evaluated with NOT CONSIDERED FOR IMPLEMENTATION?
Showing first 20 of 44 results
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Below are the 23 labels used in OQM-Knowledgebase listed alphabetically. Click on a label to see its associated content.
A-H
award, cpf, donation, dva, dvo, evaluation, faq
I-P
incentive, iqteam, iras, lean6sigma, newsletter, nusqsa, nussc, process
Q-Z
qsa, qsm, submission, tax, trophy, troubleshooting, video, voice

We'd like you updated!

If you want the latest updates, subscribe to the KB feed now, or visit our Corporate Homepage at: http://nus.edu.sg/oqm

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